If you own a GM vehicle, you might want to pay attention to the latest power steering failure sparking a massive recall by the automaker. About 1.2 million 2015 GM trucks and SUVs remain at risk. This comes after the GM recall that affected almost 700,000 2014 pickups for the exact same issue.
Power Steering Failure
Some 2015 Chevrolet Tahoe, Silverado, Suburban, GMC Yukon, Sierra, and Cadillac Escalade models have intermittent power steering failure that stops and returns suddenly. If this should occur while traveling through a turn at low speeds, the change in steering assistance might lead to a crash.
GM is aware that there have been at least 30 crashes as a result of this issue, plus two injuries.
Fixing the Problem
If you have an affected vehicle, you’ll be notified by GM, and you need to visit your local dealership. The technicians there will update your electric power steering software, at no cost to you.
If you aren’t sure that your vehicle is affected, you can reach out to the National Highway Safety Administration through their toll-free number 1-888-327-4236, or call the GM customer service line and reference your recall number 18289. Cadillac owners must call 1-800-458-8006, Chevrolet owners reach out through 1-800-222-1020 and GMC’s customer service number is 1-800-462-8782.
In the United States, the recall covers more than 1,015,000 units. These include some models of the 2015 Chevrolet Tahoe, Silverado 1500s and Suburbans. In addition, there are 2015 Cadillac Escalades, 2015 GMC Yukons, and Sierra 1500s involved as well. On top of that, some vehicles in Mexico, Canada and other countries are recalled as well.
What Does a Recall Letter Look Like?
Your recall letter should be sent to your home and will include the following info:
- The description of your vehicle’s defect.
- The hazard or risk that the problem creates. This includes any injuries it might cause.
- A few potential warning signs that there’s a problem.
- The steps a manufacturer planned to resolve the problem. If you need repair, the letter informs you how long the process takes.
- Detailed instructions on what to do next.